Archive for February 2009
You Are NOT George Clooney – So Get Your Social Networking Act In Gear!
• Facebook, Twitter, YouTube, and other social networks initially considered online hang-out places for kids and teenagers are now attracting a much more demographically diverse crowd.• Big brand names, like Ford, WholeFoods, Comcast, IBM, Dell, Southwest Airlines, and many, many more are establishing a strong presence on social networking hubs like Twitter and Facebook.• Facebook membership has just passed the 300 million mark (that’s nearly the population of USA!) and Twitter is marching towards 18 million users by year’s end! That’s a lot of potential customers!• Although, started with college kids in mind, over 50% of Facebook’s members now are over 25 years old, over 55% are women (the new buying power), 51% have an annual income of $75K, with 33% claiming to bring home $100K or more.• Finally, Facebook has become one of the most trusted companies in America, and people spend three times more time there than on Google!
Got your attention now?Good, let me give you just five basic tips on putting this massive connection power to your advantage.1. Get Started! Open an account on every social media and social networking platform you come across. Even if you are not actively using all of them, (which you won’t) you should reserve your name, the name of your company, your brand, or your key products, because those are like real estate locations – once the prime spots are gone, they are gone! For example, I have the vanity url facebook.com/adamurbanski – but there are at least six other Adam Urbanskis who won’t ever be able to grab that link! I also have twitter.com/adamurbanski, youtube.com/adamurbanski and many more like this – are you getting the point? 2. Get Involved! Just opening the accounts won’t do anything for you. You must be actively involved. Choose the best three platforms for you – where you can find the largest population of your ideal clients and it’s the easiest to connect with them. Each platform provides search tools that enable you to find people you already know, current customers, as well as hubs where most of your ideal potential clients already hang out, so you can become visible to a lot of them very quickly. And start connecting and talking! But first…3. Listen, Listen, Listen More The most important thing you must remember is that social networking is NOT ABOUT YOU! It’s ABOUT THEM! So don’t listen twice as much as you talk (I mean “post”), listen 10 times as much! Find out what the current topics are. What people are concerned about, what information and solutions they are looking for. Then make your posts relevant to other people’s needs! Here is a hint – nearly all of the social networking services and tools, at least the basic version of them, is free! So don’t go out there pitching your high-priced wares. Give, give, and give some more first! If your focus is on getting and taking, you will get a big fat NADA from your networking efforts. But if you focus on giving, you’ll be abundantly rewarded in return. 4. Get Attention! Following all the rules is for sissies! So don’t be a social networking pansy – have an opinion (in fact, have lots of opinions on everything!) and voice it loud and often! People admire people with opinions – even if they don’t agree with you, they will stick around to watch what will happen next. Social networking experts are quick to dispense all their “must not break” rules (heck, I’m doing it right now!), but the fact is, this is such a new media that most of the effective approaches are still to be discovered. And the only way to do so is by stepping on some toes and breaking some norms.If you want a “safe” way to practice this, follow my PET formula: polarize, entertain, teach!- POLARIZE. Whether you piss people off or make them love you, they will pay attention. If they are indifferent, they will leave!- ENTERTAIN. People will always choose fun over education. If people laugh w/ you, they like you… Plus, when they laugh – they learn!- TEACH. Gary Veynerchuk says “give good s#!%.” And he gets how PET works, because that phrase rubs some people the wrong way, it entertains, and it teaches! Peeps love good tips they can use right away – so share some!5. Automate! The purpose of social networking is to CONNECT WITH PEOPLE on a very personal level. Still there are some tools that can help you impress your fans with your “omnipotent online presence” and get more networking done in less time.RSS blog feeds, FriendFeed.com, Ping.fm, TwitterFeed.com, SocialOomph.com, TweetBeep.com, and TubeMogul.com are just a few of a plethora of tools and services – most of them free – that will kick your online socializing into high gear!Here is my final take on it. And I really want you to get it! In April of 2008, from a stage at one of my boot camps, I called people who use Twitter “lazy idiots with no life” (yeah, how is that for polarizing, huh?) But at the same boot camp earlier this year I had my Twitter networking activities to thank for clients from Australia, Singapore, Netherlands, Spain, England, Hungary, and a few other countries. Needless to say, I changed my tune. I’ll leave it to your imagination as to what I now call professionals and entrepreneurs who refuse to recognize the client attracting power of social networking. Better yet – stop wondering, and if you aren’t involved yet – get started now! About The Author(c) 2009 Marketing Mentors. All Rights Reserved.The author, Adam Urbanski, teaches service professionals and business owners how to develop better marketing strategies to improve sales and revenues. His website offers more how-to articles and free tips to create a successful marketing action plan at TheMarketingMentors.com
7 Social Media Tactics for Explosive Results in Your Business
Twitter Under Assault
Twitter Demystified for Business Users
Twitter Demystified for Business UsersBy Nancy McCord (c) 2009 Twitter is the current top “hot property” on the Web, but its popularity and how to use it has mystified many business owners. Many people think that they want to, or should be using Twitter, but simply do not understand the platform, its use, or its place in building web exposure. This article will demystify Twitter and help you to learn how to use it in the workplace and to promote your business.First, I have to say that I had been confused on how to use Twitter to benefit my own business until I downloaded TweetDeck. TweetDeck is a desktop application that allows you to review and post status updates on Twitter and Facebook simultaneously. I consider it a “must have” application for anyone who wants to make sense of Twitter. TweetDeck allows you to sort the people you follow on Twitter into groups, allows you to limit the number of Tweets (Twitter micro posts) to be shown at any time, and also allows you to discard all Tweets you have seen with one click. Additionally, using TweetDeck, finally a Twitter search on a topic makes sense. Since using TweetDeck, I have had a much better Twitter experience. As a Twitter newbie, visiting your Twitter home page is intimidating; it consists of post after post from people who you are following, who you may not know much about, and it just seems like a huge volume of content. To get started effectively first group the people who actually have something interesting to say on TweetDeck and voila, you have a powerful tool that keeps you at the forefront of what is happening in your industry and on the Web.So how do you get started with Twitter? Well the first thing is to start on Twitter yourself to understand what you like to read, who you like to follow, and to clearly identify what you like about Twitter. For me, it boils down to this: I like to follow people in my industry who say something of value, who provide a link to a new application or point me to an interesting new article, video, or blog site that I should review but may have not found myself. Based on what I like, and the people who I find interesting to read, I now write my Twitter posts using this same formula to grow my own Twitter audience.What I also like about Twitter is that the people who I follow also know how to show their true personality in their Tweets. Yes, I do like to know what Danny Sullivan (famous search engine marketing guru) ate for lunch, but better yet is the link to the video he thought was funny. I love following Ashton Kutcher (movie star married to Demi Moore who just hit 1 million Twitter followers in April). Man, that guy is really funny and is having a ball with Twitter. His posts are great and he has just earned the status of the user with the most followers. This is why you can’t hire someone to “Ghost Twitter” for you. It’s about showing the real you – you can’t fake that!So how can you use Twitter for business? Twitter is an excellent tool for linking and this is the real value for businesses. By using Twitter to point people to content on your website, articles you have written either on or off your website, or by linking to a service you want to highlight, you drive traffic. On top of that, Google actually indexes Twitter and so your Twitter page can appear in the organic search results so make sure your bio is well thought out. Don’t waste time using Twitter to point to blog posts, use TwitterFeed to post your blog posts directly onto Twitter. If you have a blog or website, you’ll get new Twitter followers by posting your TwitterFeed right onto your web pages. People who may not have known your Twitter ID can simply click the bottom “follow me link” and start following you on Twitter.What’s important to be successful in using Twitter is to identify what you personally like about this new media and then deliver the same type of things that you like back to your followers – work to provide value not drivel! So you’ve got to play with Twitter and learn how to use it first before you can really become successful with it for your business. So how do you get followers? Well, I started by following everyone (who I found by doing a Twitter search) who had the last name McCord. Then I searched for web design, search engine optimization, and pay per click. Any site profile that looked good, I clicked to follow the writer. It was that easy. Many times people who you follow will choose to follow you. That’s how you initially build up your Twitter base. Over time you will start to identify your “Twitter voice” and refine the type of Twitter presence you want to have by changing your content style and the things that you Tweet about. As you refine your presence, you will build a following.Another cool Twitter use is that you can reply to any of your followers by simply putting an @ in front of their Twitter ID. For example to send something to my attention use @mccordweb at the very front of your Twitter posting and click enter. Just remember that this post is seen by all followers on my site and on your Twitter site. If you need a more private exchange, go to the direct message link on the Twitter.com site and select a follower by Twitter ID name and send your message from there. This note will be private. If you are using TweetDeck, you can click on a follower’s Twitter ID icon and then select to send a direct message or @reply to them. TweetDeck will automatically insert the correct syntax for you in the Tweet.For many businesses the ability for users to communicate with top management using Twitter is an invaluable resource. This one-to-one exchange allows a company principal to keep tabs on customer viewpoints, concerns, and interests. As a Twitter reply or direct maíl does not use email and does not require a response, this is a great way to tap into social networking to test new ideas and to ask for user feedback. For example, if you have a new software product, ask your Twitter followers for feedback on a specific feature, or provide a link to your beta version for their testing.How you use Twitter is all about your personal business needs. The best advice that I can provide you is that you need to use Twitter a bit yourself first to understand the medium and to find out what you like to read best using Twitter. Then, create your Twitter network sharing information that you find interesting and have some fun. Currently I am following 204 people and 183 people are following me on Twitter. Personally I find Twitter great fun and a very cool way to find out first what’s happening in the world before you see it on TV, read it on the Web, or see it in the newspaper. That’s the real power of Twitter; you share, you find out, and you know, all by a person-to-person exchange of information.For those of you clicking in from my e-newsletter the rest of the content on Twitter applications and uses follows.Below are some of the Twitter applications that I like and use regularly for my business.Twuffer – I love this one, it is a Twitter post scheduler. Some people feel that Twuffer defeats the immediacy of Twitter posts or Tweets, but I like it as I will schedule Tweets on days that I am not blogging to keep my followers advised of things I find important. It is easy to use, allows you to Tweet ahead, and lets you select a posting schedule by day and time. If you are pushing content on a service or product, this is an excellent tool to use. Set your Tweets up one week or one month at a time and feed your content to readers in addition to your regular Tweets. Make sure to use www.TinyUrl.com to change any long URLs you point to in the Tweet to a Twitter-friendly short version to save space.Twitter Feed – This is another one of my top favorites. TwitterFeed allows me to show my blog posts from “The Web Authority” directly onto Twitter. It also allows me to post my Tweets back on my blog (by installing a widget) in my blog template – very cool cross interaction! I pick up many Twitter followers with this technique. Readers come to visit my blog and then choose to follow me on Twitter.Twitter Grader – This one is a vanity application that allows you to see where you stack up against other Twitter users. Twitter Grader measures the power of a Twitter user based on followers, number of updates, and posting frequency.TweetBeep – With this application, you can manage your online Twitter reputation. Alerts will be emailed to you whenever a Twitter user Tweets about your business, name, or domain. You select the alert criteria and what to watch for using TweetBeep. This is great for a business that is concerned about branding and online identity. PR professionals should make sure to use this tool to watch for comments about their clients.About The AuthorNancy McCord is the founder and President of McCord Web Services LLC which provides search engine marketing, web design, blog writing, and webmaster services globally. You can visit Nancy and her firm at www.McCordWeb.com .
7 Basics of Good Web Design
Finding Balance Between SEO and Non-SEO Traffic Generation
- Have SEO secrets that will help you get an unfair advantage over the next guy;
- Guarantee you a first-page listing for an incredibly low monthly rate;
- Provide hundreds of high page rank sites that will link to your site;
- Give you 5/10/20 quick tips to immediately improve your rankings;
- Tell you what Google/MSN/Yahoo doesn’t want you to know about SEO;
- Tell you that whatever SEO you’re doing is all wrong; or
- Some other variant of the above.
To some extent, this notion of “free advertising” is not altogether inaccurate. SEO can result in your site being found – free of charge – and it can result in traffic to your site that may, in fact, result in new business. But the reality of SEO is not quite that simple.SEO Is Far From “FREE”SEO takes work… often, hard work. For those that aren’t familiar with what’s involved in SEO, below is a líst of some of the typical activities that (as the CREST commercials used to say) “when applied in a conscientious program of regular professional care” will result in higher search engine rankings.
- Researching and selecting keywords that are truly relevant to your desired audience;
- Researching competition for desired keywords;
- Researching and analyzing competitive websites;
- Re-writing and restructuring your website to address desired keywords, to be more accessible by search engine “crawlers”, to have appropriate label meta tags, headings, and inter-page links;
- Create a program to build links to your site from other sites (directories, exchanged links,article marketing, etc.)
- Create a program to keep content on your site regularly refreshed and synchronized with all the above.
- Regularly (daily or weekly) monitor all the search engines and your competitors positions
SEO Is Not EasyDoesn’t quite sound as easy as some people suggest does it? That’s because it’s not. And it’s all the more complicated when you realize that every site on that first page, and on the second and third, is trying to do the same thing – but against you! You boost your rank above them. They go to work and boost their site back above yours. And so on and so on… It’s a war and the SEO “experts” are the arms dealers.Your Goals And Those Of The Search Engine May Be DifferentIf you’re going to pay good money for SEO, it may also be worthwhile to keep in mind that search engines don’t necessarily have a goal of making you the most findable site on the web. The bottom line for them is making sure that their users find what they are looking for. Satisfying that requirement may mean that you don’t and should not come up first. Google is the number one search engine for a reason: Google users get results they want. Those may not be the results you want. Short Term and Long TermIn the short run, there may be some serious benefits from investing in SEO to boost your search engine rankings. In the long run, however, there’s probably not much you can do beyond a certain point. Frankly, if you have a finite budget, altering the basic nature of your site and trying to boost how valuable your site is to others (as represented by links to your site) can only be taken so far. After a point, the perfect market characteristics of the search engine will prevail.Balance SEO With Other Forms Of Traffic GenerationWhat this means is: yes, do make sure you do the essential SEO necessary to optimize your rankings in search engines. But do it in the context of an overall marketing program. Definitely use SEO to ensure that you get a fair and accurate appraisal by search engines. But also invest in other non-SEO lead-generation methods to bring traffic to your site and business to your table.Above all, measure the results of your SEO and non-SEO activities carefully and frequently. When SEO reaches the point of diminishing returns, cut the rate in which you invest in it and boost your reliance on non-SEO marketing to reach your goals. In the long run, traditional non-SEO marketing may just be the most reliable and consistent way to boost traffíc to your site. About The AuthorKurt D. Lynn has been a founder, cofounder, or senior executive of half a dozen enterprises in both the U.S. and Canada. Currently Kurt provides consulting and communication services focused on the needs of emerging and growing businesses. His consulting firm, KLynn Inc, offers an assortment of proven services for the development of sound marketing strategies, tactics, and project execution. His communication services, while more diverse, are focused on optimizing sales and marketing effectiveness: http://www.klynn.ca
Top 5 Signs That Your Website Sucks
Top 5 Signs That Your Website SucksBy John Metzler (c) 2009 Small business owners may not have the resources to invest heavily in their web presence and finding solutions to problems can be like finding a needle in a haystack. You know something’s wrong but don’t have the faintest idea how to fix it. Is it a technical issue? Are your ads not performing well? Don’t know what kind of traffic you’re getting? Website problems can fall into a myriad of categories. So if you think your website sucks, a) it probably does, and b) you should read on.1. You Aren’t Getting Traffic You’re excited about the big, expensive job the design team just finished on your site. It looks like a million bucks! Well it’s a shame it isn’t making you a darn cent. Just because it exists doesn’t mean people know about it. Announce it to the world by submittíng it to reputable directories and sharing your useful content with others on social bookmarking sites (you do have useful content, don’t you? If not, I’ll cover this later). You can even do some link exchanges — provided the sites you exchange with are reputable — just to get your site crawled early on. Further optimize it for search engines by following good SEO practices, building quality content and generating inbound links from other sites. Once you do that, you’ll need to monitor progress with web analytics software. Google Analytics is free and it has a slick interface. And we know you like pretty things seeing as how you broke the bank on your web site design.If you’re looking for high ROI, invest your time in learning search engine marketing. Better yet hire a qualified SEO firm if you have the budget for it. Don’t settle for quick-fix promotional ideas. Build long-term exposure and a solid reputation by attaining high rankings, keeping email/newsletter lists, targeted ad placement and social media participation.2. You Have Worthless ContentWhat defines worthless content? Without knowing what topic your web site covers it’s tough to say, but if you have nothing that sets you apart from your top competitors then I’d say you aren’t in good shape. If you don’t know what kind of content people are looking for on the Internet today, take a peek at what’s popular on social bookmarking sites. Observe some of the story titles on the front page of Digg.com:“Guinness Stout Beef Stew Recipe for St. Patrick’s Day”"In Move to Digital TV, Confusion Is in the Air”"Kim Jong-Il Interprets Sunrise As Act Of War”"Automatic bacon dispenser?”"The 5 Best Obama Photomosaics on Flickr” Words I would use to describe these topics, in order, are: seasonal, informative, satirical, comical, and trendy. This information is popular because it’s appealing in its uniqueness and is relevant to today’s market. To set yourself apart from your competition, you need to get creative. If you’re the kind of person who had trouble painting by numbers, then hire someone creative. Professional copy writers can be well worth the investment. Create free tools your customers will want to use; write funny or interesting commentary in a blog about your industry; put a new spin on a traditional product or service or provide seasonal discounts. Create a comprehensive F.A.Q. on your site that covers topics your competitors don’t.Take the time to beef up your content. Be innovative – don’t be afraid to think outside the box. Use the top competitor in your field as a measuring stick.3. You Have No Call-to-ActionPoor promotional language can have a sabotaging effect if visitors aren’t drawn to your conversion pages. A conversion page is any page that acts as the final step in a visitor submitting a form, making direct contact or purchasing a product online. Obscuring those pages or confusing the visitor on where to go next can make them leave your site. Internet users have a short attention span – give them a clear direction when navigating your web site.Use your web analytics software again to find out what pages visitors are landing on first. If your home page gets the most traffic, make sure there are clear links to your sub-topics. If inner pages are your most popular landing pages, find out if the traffic is targeted. Once you know the type of visitor and the specific page they land on, then you can start marketing your content more accurately.The bottom line is to always make clear why, and how, visitors can buy your product. Don’t get too cute with multiple steps, options or convoluted language.4. You’re Getting Traffic But No SalesAre you sure the traffic is relevant? If you’re running a pay-per-click campaign, ensure your ads are geo-targeted properly and your ad text or landing pages appeal to your customers. For organic search engine placement, have you done keyword research and analysis before optimizing your content? Look at your web stats and see where your visitors are coming from. What keywords were they searching for when they landed on your site? Are the referring sites relevant to your industry or topic? How much time does the visitor spend on each page? Sales won’t come if your visitors aren’t interested in what you’re selling. This is why preliminary keyword analysis is so important to search engine marketing.If you’re running ads, it’s always good practice to experiment with different ad campaigns. If you put all your eggs in one basket you run the risk of losing out on potential revenue. Elements of your ads that you can change are:• ad text• landing page• specific network your ads are shown across• topics on which you focus the campaign• geo-locations targetedRemember, it doesn’t pay to skimp on initial product/market research and analysis.5. You’re Getting Relevant Traffic But No SalesThis problem could signal a technical error or navigation problem with your site. Make sure you thoroughly test all functionalities on various web browsers and systems. Submit test forms. Do a link check to spot possible broken links. Is your web hosting service reliable?If you’ve ruled out technical issues as the cause then turn your attention to the content and customer base. Has your market taken a downturn? Can the lack of sales be attributed to the poor economy? Have you fallen behind your competition in product quality, selection or pricing? Does your web site’s navigation system confuse users? Your web site is the first line of contact between the business and potential customer, but it’s not the only step you need to worry about. Telephone operators or online payment systems can present their own issues.This is moving away from web site problems but if any part of the sales process takes place away from the site, investigate those areas of your business as well.If you’re pulling out your hair over a problem with your site and these tips still haven’t helped, feel free to post a comment and I’ll personally have a peek at your site. About The AuthorWith eight years in the search engine marketing industry, John Metzler of FreshPromo knows what works and what doesn’t regarding website success. His strong grasp on visitor usability and analysis, along with a highly-skilled SEO perspective, can be seen through his professional SEO services . Read the FreshPromo blog for more free tips and commentary.
How To Find The Right Keywords To Optimize Search Engine Results
Black Hat, White Hat and Big G
• lying to people to get them to buy your product• offering a product that does not meet the expectations created by your marketing material (variation on lying)• deliberately abusing a resource to the detriment of its owners or of the other users• deliberately devising strategies to deprive affiliates of their fair share of profíts after they have expended money and effort to sell your product• fraudulently generating affiliate or other revenues
I am not suggesting that this list is exhaustive. The point I am trying to make is that something is truly unethical if it promotes falsehood, if it is to the detriment of someone or if it involves fraud. So the sixty-four dollar question is: when is SEO unethical, when is it black hat, and are the two the same thing?The term black hat usually refers to SEO tactics that are designed to trick the search engines into ranking a page that they wouldn’t otherwise rank. Let’s apply this to the present question.Suppose by some top secret powerful method you could trick Google into ranking your adult site for the term “clip art”. I think we would all agree that this would be unethical. Your content is potentially damaging to people, especially minors. It has absolutely nothing to do with what people are looking for when it comes up in the SERPs. It further harms Google’s reputation for providing relevant results, so it would be detrimental to the owners of an online resource.
Now, suppose that by some top secret powerful method you could trick Google into ranking your clip art site for the term “clip art”. The method is definitely black hat, because it attempts to circumvent the search engine’s algorithm. If Google really knew what was up, it would not rank the site. But you did not abuse Google’s resources, or overload their servers. You are not acting to the detriment of people searching your term because you have what they want. Quite to the contrary, the SERPs for the term “clip art” are polluted with absolutely valueless sites. You would in fact be doing every one a big favor, Google included. But, you have done something that Google said not to do. You did “black hat” SEO.Now it is increasingly clear that Google is beginning to believe its destiny on earth is to police the Internet and tell us all what we should and should not do. It is not the first nor will it be the last corporation to have delusions of moral superiority. But when I read articles that imply, if they do not state outright, that an SEO technique is unethical because Google said not to do it, I become concerned. This is what totalitarianism is made of: the masses cowing to bullies who invoke some self-serving principle to justify their moral high ground. It may be in order to ask whether Google itself would stoop to unethical or black hat practices. Consider just two examples of Google’s questionable behavior:• Anyone who has had their AdSense terminated with no explanation whatever knows that Google keeps the unpaid balance of funds in the AdSense account. They claim they keep it to refund the money to the advertisers, but do they? Just try to find an advertiser who has been victim of click fraud, and has collected a refund from Google. You may be looking a long time…• Google uses a black hat technique known as cross-domain cookies. First let me say that cross-domain cookies are legit when needed to run a tightly integrated set of domains. For example, if your secure online store is on a domain owned by your hosting provider, you would be justified in using cross-domain cookies to carry user preferences from one domain to the other during checkout. But this is not the case when you visit any Google owned site (Blogger, YouTube…) and Google tracks you. If you log into your blogger.com (http://blogger.com/) account, then your AdSense account, Google’s all-watching eye knows you are one and the same person. Yet the two sites are entirely unrelated. This is violation of privacy.
The point I am making is that of all the companies out there, Google is not particularly qualified to lecture on right and wrong. Just how badly we have run amok on this point can be seen in this extract from an article posted on about.com:“Black Hat search engine optimization is customarily defined as techniques that are used to get higher search rankings in an unethical manner. These black hat SEO techniques usually include one or more of the following characteristics:
• breaks search engine rules and regulations• creates a poor user experience directly because of the black hat SEO techniques utilized on the Web site• unethically presents content in a different visual or non-visual way to search engine spiders and search engine users.”
If you do not find this appalling, then we need to have a talk. According to this piece, it is unethical (morally wrong) to break search engine rules and regulations! Since when does any search engine have any right whatsoever over what I do with my web site, my shoes, my car, whatever? Creating a poor user experience is unethical? Hello??? As for their third point, we have already dealt with it. Cloaking is not unethical in itself. It is what you do with it that may be unethical. You may have to cloak because some crawler is so clueless that cloaking is the only way you can get people to find your site when they are looking for what you’ve got.Here is another of my favorites, taken from Google’s Webmaster Guidelines:“If you believe that another site is abusing Google’s quality guidelines, please report that site…“About The AuthorPeter Adamson is a marketing geek, and creator of The Link Juicer, an online tool that is used to get backlinks and designed to produce long-term results through natural organic search traffic.